Questions and issues explored by our services:
Start-up Training Organization
- Is training new to your organization?
- Does your training meet benching marking standards for your industry?
- Do your employees assume responsibility for their own growth and development, i.e., are they self-directed learners?
- Do you have a person/department formally responsible for training?
- Does your training staff have a desirable balance/mix of training and operations/field experience?
- Does upper management truly support training?
- Does any of your staff have degrees in such fields as adult education, teaching, instructional design, etc.?
- Are representatives of the training function included in executive management councils, task forces, standing committees, etc.?
- Do your training personnel make an effort to stay on the cutting edge of their field?
Strategic Planning
- Do you have a strategic training plan?
If yes, is your strategic training plan aligned with your organization's business plan/goals?
- Have you assessed the overall training needs of your business?
If yes, is the assessment current and up-to-date?
- Are your training needs/goals prioritized?
- Do you have a plan/strategy for migrating from instructor-led/classroom training to high tech (CBT, Web-based, etc.) training?
Training Department Audit
- Do you have sufficient resources to achieve your training goals?
- Are they the right resources?
- Do you need more dedicated resources?
- Is your training department consulted/included in major business decisions?
- Are training positions/assignments perceived as desirable?
- Are training positions/assignments considered career enhancing? Career limiting?
- Are you utilizing your resources to the fullest extent?
- Do you have the right mix of resources, e.g., in-house vs. out-sourced?
- Would you like your resources to result in more/better training?
- Do you have training policies and procedures?
If yes, are they
- Documented?
- Comprehensive and cover all aspects of your training, e.g., classroom training, distance learning, self-directed learning, etc.?
- Clear/effective?
- Up-to-date?
- Known/familiar to your employees?
Training Program Audit
- Is your training program integrated into the daily operations of the business?
- Is your training aligned with your business plan/goals/strategy/mission statement?
- Can employees articulate the training philosophy of your organization?
- Does your training compare favorably with the training standards of your industry?
- Do you know how your training is perceived by employees? Management?
If so, is your training perceived positively?
- Do line personnel call upon training expertise when there is a performance problem?
- Is your overall training program effective?
- Is your training program being managed/administered effectively/efficiently?
- Is your organization recognized in your industry for its innovative training processes?
- Is attending your training courses perceived as time well spent?
Performance Analysis and Needs Assessment
- Are your individual training courses effective?
- Are new learnings (skills and knowledge) from your training actually transferred to the job/work place?
- Does your training actually correct/prevent/alleviate performance problems?
- Are you using the most effective instructional strategies and delivery systems?
Program Design, Development, and Evaluation
- Do you evaluate your training?
- Is evaluation conducted systematically and consistently?
- Does your evaluation process provide you with meaningful feedback?
- If yes, do you utilize this information?
- Are you satisfied with the metrics you utilize?
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©2000-2002
CORPORATE TRAINING CONSULTANTS
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PHONE: 847.885.1880
e-mail: dskiff@enhancedtraining.com
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